Where do you ship to? How long is delivery? Is my package tracked?

We ship from Peru all over the world, including USA, Canada, Europe, Asia, Middle East, Australia, South Africa, etc.

– We ship twice weekly – every Tuesdays and Fridays. (Orders are packaged 1 day prior to shipping)

We offer 2 Types of Tracked Shipping service using Serpost:
EMS Priority (if available to your country) and Certified Tracked.

*EMS Priority = Approx. shipping time = 1-3 Weeks from Peru to North America and Europe.
*Certified Tracked = Approx. shipping time = 2-8 Weeks from Peru to North America and Europe.

Please allow for extra 1-2 weeks for deliveries to Middle East, Asia, South Africa, Australia & New Zealand.

(Please note that above shipping times are rough estimates. There can be extra delays due to Customs checks, Postal delays or Postal Strikes. We are NOT responsible for any potential shipping delays).

After your full payment has been received and cleared, then we will be ready to package and ship out your order.

– After your package is shipped, you will receive a confirmation email with tracking number.
– If EMS Priority, you may use the same tracking number, and track using your country’s mail tracking system too.

*Tracking websites below. You will need to enter the tracking number that was emailed to you when your package was shipped.

– EMS Priority http://www.track-trace.com/post
– Certified Tracked http://clientes.serpost.com.pe/prj_tracking/seguimientolinea.aspx

*Please note that Serpost’s Tracking service for Certified Tracked is very poor lately since Christmas 2016. Generally, it gives the wrong info. DO NOT worry – packages still arrive fine to correct destination – even if tracking info online is incorrect. This is beyond our control, as it’s system is owned by Serpost. 

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